Introduction
When rendering mockups, the Listybox system looks for specific layers in your PSD file. If these layers aren't set up correctly, the render will fail or your artwork won't appear.
This guide shows you how to prepare your PSD files and troubleshoot common issues.
Download Reference PSD: Reference PSD
Required Smart Objects
Every PSD file must include 2 required smart objects:
1. print_area
The area where user-uploaded artwork will be placed. The system automatically inserts images into this smart object.
Properties:
Name:
print_area(all lowercase, no spaces)Type: Smart Object
Content: May include Pattern Overlay or similar effects
Position: Top of the layer stack
Use cases:
Print area on a sweatshirt
Chest area on a t-shirt
Design space on a bag
2. color
The layer where user-selected colors are applied. Changes the product's main color.
Properties:
Name:
color(all lowercase)Type: Smart Object (typically solid color fill)
Blend Mode: Multiply
Opacity: 100%
Position: Directly above the
baselayer, belowprint_area
Use cases:
Fabric color of a sweatshirt
Main color of shoes
Outer surface color of a bag
Layer Structure and Order
The correct layer order should be:
π Group 1 (Blend Mode: Normal)
βββ πΌοΈ print_area (Smart Object)
βββ Pattern Overlay (Effect)
π¨ color (Smart Object, Blend Mode: Multiply)
π base (Main product layer)
π€ human (Model/background - optional)
β¬ bg (Background - optional)
Layer descriptions:
print_area: Artwork area (required)
color: Color changes (required)
base: Main product texture (required)
human: Model image (optional - may not exist in flatlay shots)
bg: Background (optional)
Naming Conventions
Naming requirements:
β Correct:
print_area
color
base
human
bg
β Incorrect:
Print_Area (capital letters)
print area (has space)
printArea (camelCase)
PRINT_AREA (all caps)
design_area (different name)
The system searches for these exact names, so you must follow these rules.
Grouping and Isolation
Why group the print_area?
You must put the print_area layer in a separate group. Reasons:
The
colorlayer shouldn't affectprint_areaArtwork should remain independent of color changes
Pattern Overlay and other effects shouldn't break
How to do it:
Select the
print_arealayerPress
Cmd + G(Mac) orCtrl + G(Windows)Set the group's Blend Mode to Normal (not Pass Through)
Name the group whatever you like
Incorrect structure:
print_area
color
base
Correct structure:
π Group 1 (Normal)
βββ print_area color base
Common Issues
Issue 1: Artwork not rendering
Symptom: Color changes but artwork doesn't appear.
Cause: Incorrect Layer Style > Blend If settings on the print_area layer.
Solution:
Double-click the
print_arealayerGo to "Blending Options" tab
Find the "Blend If" section
Check the right slider in the "Underlying Layer" row
The slider should be at 255
Underlying Layer: 0 ββββββββ 255
β
Must be at 255
Why this matters:
At 225: The
colorlayer below affectsprint_area, causing artwork to disappearAt 255:
print_areais fully isolated and artwork appears
Issue 2: Color not changing
Possible causes:
Incorrect layer name
Wrong:
Color(capital C)Correct:
color(lowercase c)
Wrong Blend Mode
Wrong: Normal
Correct: Multiply
Missing Clipping Mask
The
colorlayer should only affect thebaselayerRight-click > Create Clipping Mask
Issue 3: Artwork affected by color changes
Symptom: When color changes, the artwork also changes or looks washed out.
Cause: print_area isn't grouped or the group's Blend Mode is wrong.
Solution:
Put
print_areain a separate group (Cmd + G)Set the group's Blend Mode to Normal
Keep the group above the
colorlayer
Issue 4: Smart Object content disappearing
Solution:
Double-click the smart object
Ensure the content is intact
Save with
Cmd + SReturn to the main file
Save the main file with
Cmd + S
PSD Preparation Checklist
Check these before uploading:
Required checks:
print_areasmart object exists and is named correctlycolorsmart object exists and is named correctlybaselayer existsprint_areais in a separate groupGroup's Blend Mode is Normal
colorlayer's Blend Mode is Multiplycolorlayer's Opacity is 100%
Layer Style checks:
print_area> Layer Style > Blend If > Underlying Layer right slider is at 255Pattern Overlay is set up correctly
General checks:
All layers are visible (eye icons on)
Unnecessary layers removed
Smart objects contain complete content
Example File Structure
Structure of a properly prepared PSD file:
π Photoshop File
β βββ π Group 1 (Blend Mode: Normal, Opacity: 100%)
β βββ πΌοΈ print_area (Smart Object)
β βββ Pattern Overlay
β βββ [Layer Style: Blend If > Underlying Layer: 255]
β βββ π¨ color (Smart Object, Multiply, 100%)
β βββ [Clipped to base]
β βββ π base (Main product layer)
β βββ π€ human (Model - optional)
β βββ β¬ bg (Background - optional)
Tips
Test before rendering: In Photoshop:
Change the
colorlayer β Only product color should changePut a different image in
print_areaβ Only artwork should change
Create a template: Save your first working PSD as a template and copy this structure for new mockups.
Stay consistent: Use the same layer structure and naming across different angles of the same product.
Back up: Always back up the original PSD and save changes as separate versions.