Subscription Plans
Listybox uses a credit-based subscription system with four main plans:
Feature | FREE | STARTER | PROFESSIONAL | ENTERPRISE |
Monthly Price | $0 | $19 | $49 | $199 |
Annual Price | — | $190 | $490 | $1,990 |
Monthly Credits | 1,000 | 5,000 | 20,000 | 100,000 |
Welcome Bonus | +500 | +2,000 | +5,000 | +15,000 |
Render/Creation | 10 | 20 | Unlimited | Unlimited |
Catalog Discount | 0% | 10% | 15% | 25% |
Store Connection | 1/channel | 1/channel | 1/channel | 1/channel |
ListyStyle | 2/creation | 5/creation | Unlimited | Unlimited |
Custom Product Hub | ❌ | ❌ | ❌ | ✓ |
API Access | ❌ | ❌ | ❌ | ✓ |
Store Connection: All plans allow 1 store per sales channel. Currently only Etsy integration is active. Amazon, Trendyol, and other channels coming soon!
Credit System
All operations consume credits:
Action | Credit | Description |
Artwork Purchase | 1 | Add from public gallery |
Processor (Render) | 1 | Per mockup × color combination |
Listing Creation | 2 | Publish to marketplace |
Magic Wand | 5 | AI content generation |
ListyStyle - Visual | 20 | AI lifestyle image |
ListyStyle - Prompt | 5 | AI prompt generation |
Trend Compass Artwork | 10 | Reserve trend artwork |
Credit Rules:
Credits renew monthly
Unused credits don't roll over
Instant credits on upgrade
Welcome bonus valid for 7 days
Free Trial
All paid plans include 3-day free trial:
Select plan and click "Start Free Trial"
Enter card info (no charge)
3 days full access
Automatic billing after trial
Cancel within trial period to avoid charges
Plan Upgrade
Go to Settings > Subscription
Click "Upgrade Plan"
Select new plan
3-day trial starts
Upgrade becomes permanent after trial
Plan Downgrade
Go to Settings > Subscription
Use "Change Plan" option
Select lower plan
Read warnings and confirm
Downgrade takes effect next billing cycle.
Subscription Cancellation
Go to Settings > Subscription
Click "Cancel Subscription"
Select reason (optional)
Confirm
After cancellation:
Access until period ends
Downgrade to FREE plan
Data is preserved
Can reactivate anytime
Charged After Cancellation?
If you were charged after cancelling, check the following:
Common Reasons:
Situation | Explanation | Solution |
Trial ended | Didn't cancel before 3-day trial ended | Request refund |
Same-day cancellation | Cancellation on billing day ≠ payment stop | Refund within 7 days |
Incomplete cancellation | Cancellation not confirmed | Contact support |
Duplicate subscription | Subscribed with different email | Check accounts |
How to Verify Cancellation:
Go to Settings > Subscription
Status should show "Cancelled"
Check for cancellation confirmation email
Resolution Steps:
Check subscription status at Settings > Subscription
Compare cancellation date with payment date
If wrongly charged, email [email protected]:
- Subject: "Post-Cancellation Refund - [Your email]" - Payment date and amount - Cancellation date
7-Day Guarantee: All wrongful charges are refunded within 7 business days.
Additional Credits
Currently available only for Enterprise package.
Package | Credits | Price |
Small | 5,000 | $29 |
Medium | 15,000 | $69 |
Large | 40,000 | $149 |
Annual Subscription
2 months free - Pay for 10 months, use for 12:
Plan | Monthly | Annual | Per Month | Savings |
STARTER | $19 | $190 | $15.83 | $38 |
PROFESSIONAL | $49 | $490 | $40.83 | $98 |
ENTERPRISE | $199 | $1,990 | $165.83 | $398 |
Annual Bonus: All annual plans include 1x Free Store Setup!
Frequently Asked Questions
Are plan changes immediate?
Upgrades start 3-day trial, then apply. Downgrades effective next cycle.
Will my data be deleted if I cancel?
No, data is preserved. You'll downgrade to FREE.
Do credits roll over?
No, unused credits reset at month end.
What happens when daily limit is reached?
Resets next day, or you can upgrade.
Is there a refund?
Full refund available within 7 days.
I cancelled but was still charged, what should I do?
First verify cancellation at Settings > Subscription. If cancelled but wrongly charged, email [email protected]. Refunds processed within 7 business days.
What does 1 store per channel mean?
You can connect one store from each sales channel. Currently only Etsy integration is active. Amazon, Trendyol, and other channels coming soon!
Related Articles
## Changelog
Versiyon | Tarih | Değişiklik | Yazar |
2.1.0 | 2025-12-22 | "İptal Sonrası Ödeme" sorun giderme bölümü eklendi | Listybox Team |
2.0.0 | 2025-12-09 | Paket bilgileri düzeltildi (subscription_packages.md referansı) | Listybox Team |
1.0.0 | 2025-12-09 | İlk sürüm | Listybox Team |