Subscription Plans
Listybox runs on three plans: Free, Pro and Enterprise+.
Plans differ in daily capacity and in which generation features are open. We do not publish numeric limits. All plans: Plans at a Glance.
Store Connection: All plans allow 1 store per sales channel. Currently only Etsy integration is active. Amazon, Trendyol, and other channels coming soon!
Capacity
All of these draw on your daily capacity. They are not equal: video generation takes the most, mockup generation the least. We do not publish a numeric list; your dashboard shows the day's usage as a percentage. Details: Daily Capacity.
Capacity rules:
Capacity refreshes every day
Unused capacity does not carry over
New capacity applies immediately on upgrade
Extra capacity to start with
No Trial Needed
There is no separate trial to activate. The free plan is how you try Listybox:
There is no separate trial at Listybox: the free plan is the trial
The free plan needs no card, does not expire and never turns into a paid subscription on its own
You move to a paid plan only when you choose to upgrade, and billing starts at that point
Plan Upgrade
Go to Settings > Subscription
Click "Upgrade Plan"
Select new plan
The upgrade takes effect immediately
Plan Downgrade
Go to Settings > Subscription
Use "Change Plan" option
Select lower plan
Read warnings and confirm
Downgrade takes effect next billing cycle.
Subscription Cancellation
Go to Settings > Subscription
Click "Cancel Subscription"
Select reason (optional)
Confirm
After cancellation:
Access until period ends
Downgrade to FREE plan
Data is preserved
Can reactivate anytime
Charged After Cancellation?
If you were charged after cancelling, check the following:
Common Reasons:
Situation | Explanation | Solution |
Subscription renewed | The subscription renewed because it was not cancelled before the billing date | Request refund |
Same-day cancellation | Cancellation on billing day ≠ payment stop | Cancel to stop the next renewal; paid periods are not refunded |
Incomplete cancellation | Cancellation not confirmed | Contact support |
Duplicate subscription | Subscribed with different email | Check accounts |
How to Verify Cancellation:
Go to Settings > Subscription
Status should show "Cancelled"
Check for cancellation confirmation email
Resolution Steps:
Check subscription status at Settings > Subscription
Compare cancellation date with payment date
If wrongly charged, email [email protected]:
- Subject: "Post-Cancellation Refund - [Your email]" - Payment date and amount - Cancellation date
7-Day Guarantee: All wrongful charges are refunded within 7 business days.
Extra capacity
Capacity tuned to your volume is part of Enterprise+.
Package | Capacity | Price |
Small | 5,000 | $29 |
Medium | 15,000 | $69 |
Large | 40,000 | $149 |
Annual Subscription
2 months free - Pay for 10 months, use for 12:
Plans differ in daily capacity and in which generation features are open. We do not publish numeric limits. All plans: Plans at a Glance.
Annual Bonus: All annual plans include 1x Free Store Setup!
Frequently Asked Questions
Are plan changes immediate?
Upgrades take effect immediately. Downgrades effective next cycle.
Will my data be deleted if I cancel?
No, data is preserved. You'll downgrade to FREE.
Does unused capacity roll over?
No, unused capacity reset at month end.
What happens when daily limit is reached?
Resets next day, or you can upgrade.
Is there a refund?
Subscription fees are non-refundable. You can cancel at any time; cancellation takes effect at the end of your current billing period and you keep access until then. The only exception is where a refund is required by applicable law.
I cancelled but was still charged, what should I do?
First verify cancellation at Settings > Subscription. If cancelled but wrongly charged, email [email protected]. Refunds processed within 7 business days.
What does 1 store per channel mean?
You can connect one store from each sales channel. Currently only Etsy integration is active. Amazon, Trendyol, and other channels coming soon!
Related Articles
## Changelog
Versiyon | Tarih | Değişiklik | Yazar |
2.1.0 | 2025-12-22 | "İptal Sonrası Ödeme" sorun giderme bölümü eklendi | Listybox Team |
2.0.0 | 2025-12-09 | Paket bilgileri düzeltildi (subscription_packages.md referansı) | Listybox Team |
1.0.0 | 2025-12-09 | İlk sürüm | Listybox Team |