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Error Codes and Messages List

All error codes you may encounter in Listybox and their solutions

Written by Tunahan KORKMAZ

Etsy Connection Errors

Error Code

Message

Reason

Solution

ETSY_AUTH_EXPIRED

Your Etsy session has expired

OAuth token expired

Reconnect via Stores > Reconnect

ETSY_AUTH_REVOKED

Etsy permissions revoked

Permissions removed from Etsy

Approve all permissions via Stores > Reconnect

ETSY_SHOP_NOT_FOUND

Etsy shop not found

Shop closed or suspended

Check your Etsy account

ETSY_RATE_LIMIT

Etsy API limit exceeded

Too many requests sent

Wait 5-10 minutes and try again

ETSY_CONNECTION_FAILED

Could not connect to Etsy

Network or Etsy server issue

Check your internet connection, try again

Detailed guide: Etsy Connection Issues


Listing Push Errors

Error Code

Message

Reason

Solution

PUSH_TOKEN_INVALID

Invalid Etsy token

Token expired

Reconnect your store

PUSH_TITLE_TOO_LONG

Title too long

Etsy 140 character limit

Shorten the title

PUSH_TITLE_EMPTY

Title is empty

No listing title entered

Add a title

PUSH_DESCRIPTION_EMPTY

Description is empty

No listing description entered

Add a description

PUSH_PRICE_INVALID

Invalid price

Price is 0 or negative

Enter a valid price

PUSH_IMAGE_FAILED

Image upload failed

File size/format issue

Check file size (max 10MB)

PUSH_IMAGE_TOO_LARGE

Image too large

File larger than 10MB

Compress the image

PUSH_TAGS_INVALID

Invalid tags

Tag format error

Check your tags

PUSH_DAILY_LIMIT

Daily listing limit exceeded

Etsy daily limit

Try again tomorrow

PUSH_SHOP_VACATION

Shop in vacation mode

Etsy shop closed

Turn off vacation mode in Etsy

PUSH_CATEGORY_INVALID

Invalid category

Category not selected/invalid

Select a valid category

PUSH_SHIPPING_MISSING

Shipping info missing

No shipping profile selected

Complete shipping settings

Detailed guide: Listing Push Errors


Render Errors

Error Code

Message

Reason

Solution

RENDER_FAILED

Render failed

General render error

Try again, contact support if persists

RENDER_TIMEOUT

Render timeout

Process took too long

Try with smaller file

RENDER_IMAGE_INVALID

Invalid image

Artwork format error

Use PNG, JPG, or SVG

RENDER_IMAGE_TOO_SMALL

Image too small

Insufficient resolution

Use minimum 300 DPI

RENDER_PRODUCT_UNAVAILABLE

Product unavailable

Product removed from catalog

Select different product

RENDER_QUOTA_EXCEEDED

Daily quota exceeded

Credit quota depleted

Try tomorrow or upgrade package

RENDER_PSD_ERROR

PSD file error

Mockup PSD file error

Use correct PSD format

Detailed guide: Render Errors


Credit and Quota Errors

Error Code

Message

Reason

Solution

CREDIT_INSUFFICIENT

Insufficient credits

No credits for operation

Upgrade package or wait until tomorrow

QUOTA_DAILY_EXCEEDED

Daily quota exceeded

Daily limit reached

Continue tomorrow

QUOTA_MONTHLY_EXCEEDED

Monthly quota exceeded

Monthly limit reached

Upgrade package

AKN_LIMIT_REACHED

Fair use limit reached

Excessive usage detected

Wait a few hours


Account and Authentication Errors

Error Code

Message

Reason

Solution

AUTH_INVALID_CREDENTIALS

Invalid login credentials

Wrong email/password

Check your credentials

AUTH_ACCOUNT_DISABLED

Account disabled

Payment/security issue

Contact support

AUTH_EMAIL_NOT_VERIFIED

Email not verified

Verification not completed

Click the link in your email

AUTH_SESSION_EXPIRED

Session expired

Long period of inactivity

Log in again

AUTH_TOO_MANY_ATTEMPTS

Too many attempts

Security lock

Wait 15 minutes and try again

Detailed guide: Account Disabled Issue


Payment Errors

Error Code

Message

Reason

Solution

PAYMENT_FAILED

Payment failed

Card declined

Try a different card

PAYMENT_CARD_DECLINED

Card declined

Bank did not approve

Contact your bank

PAYMENT_CARD_EXPIRED

Card expired

Expiry date passed

Update your card

PAYMENT_INSUFFICIENT_FUNDS

Insufficient funds

Not enough credit limit

Use different card or increase limit

PAYMENT_3DS_FAILED

3D Secure failed

Verification not completed

Try again, enter SMS code correctly


Sync Errors

Error Code

Message

Reason

Solution

SYNC_FAILED

Sync failed

General sync error

Trigger manual sync

SYNC_TIMEOUT

Sync timeout

Process took too long

Try again

SYNC_CONFLICT

Data conflict

Simultaneous changes

Refresh page and try again

SYNC_LISTING_NOT_FOUND

Listing not found

Deleted on Etsy

Delete from Listybox too

Detailed guide: Sync Errors


File Upload Errors

Error Code

Message

Reason

Solution

UPLOAD_FILE_TOO_LARGE

File too large

Size limit exceeded

Compress the file

UPLOAD_INVALID_FORMAT

Invalid format

Unsupported file type

Use PNG, JPG, or SVG

UPLOAD_FAILED

Upload failed

Network/server issue

Try again

UPLOAD_CORRUPT_FILE

Corrupt file

File damaged

Prepare a new file


ListyStyle Errors

Error Code

Message

Reason

Solution

LISTYSTYLE_GENERATION_FAILED

Image generation failed

Process could not complete

Try different prompt

LISTYSTYLE_PROMPT_INVALID

Invalid prompt

Prompt format error

Edit your prompt

LISTYSTYLE_QUOTA_EXCEEDED

ListyStyle quota exceeded

Daily limit reached

Try tomorrow

LISTYSTYLE_VIDEO_TOO_LONG

Video too long

Max 8 seconds

Shorten the duration


General System Errors

Error Code

Message

Reason

Solution

SYSTEM_ERROR

System error

Unexpected error

Refresh page, contact support if persists

NETWORK_ERROR

Network error

Internet connection issue

Check your connection

SERVER_UNAVAILABLE

Server unavailable

Maintenance or outage

Wait a few minutes

RATE_LIMIT_EXCEEDED

Request limit exceeded

Too many requests

Wait a few minutes

MAINTENANCE_MODE

Maintenance mode

Planned maintenance

Wait until maintenance completes


Troubleshooting Tips

General Steps:

  1. Refresh the page (F5 or Ctrl+R)

  2. Clear browser cache

  3. Try a different browser

  4. Clear cookies

  5. Disable VPN if using one

  6. Check your internet connection

If still not resolved:

  • Take a screenshot of the error message

  • Or get support via chat in the bottom right corner


Related Articles


## Changelog

Versiyon

Tarih

Değişiklik

Yazar

1.0.0

2025-12-23

İlk sürüm - Fin AI için kapsamlı hata kodları listesi

Listybox Team

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